Area Director - Ireland

IVC Evidensia Ireland is growing! We're looking for an Area Director to join us in this exciting opportunity with the world’s leading global provider of Veterinary Services.  

 

THE ROLE:  

• Position: Area Director (AD) – Field Based role (hybrid of working from home and travel) 

• Reports To: Country CEO 

• Direct Reports: Area Support Manager (ASM), Clinical Directors 

• Contract: Permanent, Full-time 

• Core Hours: 40 hours per week, Monday to Friday 

• Salary: Highly competitive and rewarding, plus a company car 

• Benefits: Discretionary bonus scheme as part of our extensive benefits package (see below) 

 

 

MAIN PURPOSE OF THIS ROLE: 

We have identified 6 key outcomes that are fundamental to the success of this role.  

1. To protect and improve our quality of care 

2. To improve our local leadership 

3. To improve our operational effectiveness 

4. To improve our financial disciplines and performance 

5. To improve wellbeing in individuals and teams 

6. To improve team retention  

This role will play a critical role in delivering against these 6 outcomes. 

 

You would also be expected to drive the delivery of excellent clinical quality, client care, operational effectiveness and commercial outcomes.  Working collaboratively with central support teams to motivate, lead and embed our values and company culture to retain and engage the best clinical talent within the veterinary profession. 

 

KEY PRIORITIES:  

• Ambassador of our values and responsible for embedding our company culture 

• Mobilise the IVC Evidensia strategy within Ireland through facilitating best practice sharing, growing effective communication channels between practices, and supporting with the rollout of strategic initiatives 

• Oversee the operational and commercial performance of practices within your Area 

• Attraction, retention and engagement of staff across your Area 

• Work closely with the Area Support Manager, demonstrating an aligned approach to Area priorities, performance and improvements 

• Line management of Clinical Directors 

• Supporting our future growth by providing strategic input and support in implementation 

 

ROLE RESPONSIBILITIES:  

• Leading by example, influence and motivate CDs, PMs, and other practice leaders to develop strong, positive relationships with their teams and pursue opportunities to enhance leadership within and across practices to drive performance, efficiency and optimisation 

• Calibrate clinics and improve the underperforming clinics by identifying areas of need and supporting with fixing 

• Create ‘networking’ within areas so that likeminded practices can benefit from learning from one another, providing leadership to ensure resources are shared across practices as and when required 

• Identify and nurture talent to ensure strong succession planning and career development opportunities, highlighting career pathways for all 

• Ensure a positive and healthy no blame culture is adopted in each practice that celebrates collaborative working, allows for practice leaders to take accountability and identifies issues and risks that could impact wellbeing putting early interventions in place to stop issues escalating 

• Improve practice capacity and staffing shortfalls by engaging with and supporting work force management systems and processes 

• Coach and culture values that provide support to colleagues within practice to embed a positive culture and high levels of employee engagement 

• Identify and implement opportunities for practice growth and development, working closely with Central Support teams to deliver projects and initiatives that enhance practice performance, client care and the employee experience 

• Drive IVC Evidensia internal comms, ensuring information is cascaded to all staff and that they are clear on our strategy and well informed of business activities and initiatives, allowing for 2-way communication for clear feedback routes for all 

• Work collaboratively with the clinical colleagues to ensure compliance with external regulatory standards and to oversee the delivery of a premium client experience including complaint escalation and resolution 

• Encourage progressive clinical knowledge sharing via an area wide culture of community learning, where peer to peer learning inspires innovative new ways of working and raises standards of clinical and client care 

• Accountable for area P&L performance (cost management, budget development) and performance management, supporting the annual financial planning activities by assisting practices to create accurate yet challenging budgets and deliver against financial and non-financial KPIs 

• Oversee the smooth integration of new acquisitions into the Area, making them feel part of the wider IVC Evidensia business 

• Carry out such additional duties or operational project work as may be reasonably required 

 

 

APPLICANT REQUIREMENTS: 

Qualifications	Educated to a degree level desirable but not essential
Relevant Experience	At least 5 years leadership experience, including coaching and mentoring of aspiring leaders and senior colleagues  Proven track record of delivering results  Strong people skills including bringing together diverse teams  Multi-site management  A broad healthcare knowledge would be preferable although not essential
Skills and Abilities	Well-developed demonstratable E.I. skills, you can recognise who needs what and when  Ability to inspire, motivate and engage colleagues  Proven coaching and mentoring skills, with capability to develop, motivate, and maximise clinical and financial performance of individuals and teams  Dynamic and driven to deliver excellence  Resilient individual who can stay positive and focused despite setbacks  Influencer who can collaborate with others whilst not afraid to challenge the status quo  Excellent people management skills  Ability to prioritise and plan own time, while managing others in team as necessary  Ability to understand key financial KPI's and identify actions to improve performance/address shortfalls
Personal Attributes	Aligned with our company values  Commitment to professional and ethical standards  Positive outlook with confidence and belief in own abilities  Must hold a full and valid driving licence

 

 

Our core values are what make the group a successful and fun place to work. 

 

 

BENEFITS – SUBJECT TO PRO RATA 

What we offer 

We recognise that our people are fundamental to the success of our business. Investing in our staff, premises and processes is at the heart of what we do. In addition to a competitive salary and a company car, you will also benefit from: 

Work Life Balance 

• 25 days annual leave 

• Birthday Leave  

Focus on Employee Wellbeing  

• Paid Maternity Leave Package 

• Paid Paternity Leave 

• Cycle to Work Scheme 

• EAP and wellbeing centre access 

• Paid Bereavement Leave 

• Company Sick Pay 

Development 

• Career Progression Opportunities, both clinical and non-clinical 

Additional Benefits 

• Annual Pay Reviews 

• Pawesome Benefits – various discounts including retail and virtual gym 

• Employee Pension Contributions 

• Discounted Staff Pet Veterinary Fees 

• Free Flu Jabs 

• Opportunity to join company programmes (LGBTQ+, Wellbeing champions, Nurses committee, Clinical Board and many more) 

 

As a BAME and LGBTQIA+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. 

If this position is of interest to you then please get in touch. 

 

 

Any questions before applying? 

Speak to Shónagh Dawson from our recruitment team who would be happy to help you with any questions you have before applying for this role. 

 

Shónagh Dawson RVN 

Talent Partner 

shonagh.dawson@ivcevidensia.com 

086 085 0891