Receptionist - Lakeside Vets, Galway

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Veterinary Receptionist 

Location: Lakeside Veterinary Hospital, Galway 

Position Type: Full-time, Permanent 

Start Date: June 2025 

Salary: Up to €14.50 per hour 

Working Hours: 40 hours per week (Tuesday-Saturday) 

No Sundays, Bank Holidays, or out-of-hours work 

 

The Role:  

We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You’ll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice. 

Key Responsibilities: 

  • Greeting clients and managing appointments using our tailored booking system (Merlin) 

  • Answering phone calls and responding to client queries professionally and efficiently 

  • Handling payments, processing transactions, and managing end-of-day cash procedures 

  • Managing stock levels and assisting with deliveries, including light lifting 

  • Maintaining cleanliness and high standards throughout the practice 

  • Supporting the wider team with general administrative duties 

  • Building product knowledge to assist clients with queries 

 

About Us 

We are a well-established small animal veterinary practice located in a vibrant historic town on the north shore of Loughrea Lake. At our purpose-built hospital, we have 3 examination rooms, 2 dedicated small animal operating theatres and a prep room with a separate large animal examination and surgical unit adjacent to the main building. 

Our team is made up of 16 experienced, driven professionals: 9 Veterinary Surgeons (including a SA Medicine cert holder), 3 Veterinary Nurses, and 5 support staff. We have a collaborative, supportive and friendly environment focused on excellent patient care and staff development. 

 

About You 

We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have: 

  • Previous receptionist or front-of-house experience in a customer service environment 

  • Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry 

  • Experience with cash handling and confident discussing payments with clients 

  • Excellent communication and interpersonal skills 

  • High standards of cleanliness and organisation 

  • Team-oriented and willing to support others as needed 

  • Passion for animal welfare 

 

 

What We Offer (Benefits subject to pro-rata where applicable) 

We offer a competitive salary along with great benefits, including: 

  • Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave 

  • Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.) 

  • Career Development: Career Progression, Leadership Academy, Annual Pay Reviews 

  • Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees 

 

Join Our Team 

If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the Lakeside Vets team. 

 

Apply now and take the next step in your veterinary reception career – one paw at a time. Email a copy of your CV and cover letter to info@lakesidevetsloughrea.ie  

 

We welcome applications from all backgrounds. 

As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups. Please let us know if any reasonable adjustments are required during the recruitment process. 

 

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Receptionist - Lakeside Vets, Galway
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