Coronavirus Update

As a world-leading provider of veterinary care, it is our responsibility to be pioneers and actively work to prevent and control infections. It is important for our patients, their owners, our staff and the health & safety of the wider public.

We continue to remain open to ensure continued care for your pet but the following protocols are in place that we ask our staff and clients to observe:

As the Coronavirus has continued to spread within countries, IVC Evidensia is taking steps to reduce the risk of virus transmission.

• If you have been in contact with anyone suffering from COVID-19 in the previous 14 days or are experiencing any symptoms associated with the Coronavirus please do not physically visit the clinic, instead please contact the clinic directly by phone or email/website and the clinic team will make arrangements to treat your pet
• If you are unwell or self-isolating but your pet needs an urgent operation, please contact the clinic staff so we can arrange a transfer of your pet into the clinic without you entering the premises for the safety of all involved
• If you are unwell or self-isolating but you need to arrange a consultation, we can offer phone or video consultations as an alternative to a physical visit. These will depend on the clients’ and clinics’ specific technology so please contact the practice, clinic or hospital to discuss options

Clinical work requires excellent hygiene standards

To ensure a consistently high level across our group, we are following IVC Evidensia hygiene guidelines which improve the hygiene and infection prevention work in everyday practice. They are guiding us and provide additional prevention against disease transmission, reduced dependence on antibiotics and improved environmental sustainability through decreased chemical usage.

Our hygiene guidelines ensure a high level of care across all IVC Evidensia clinics and hospitals and establish IVC Evidensia at the forefront of exceptional veterinary care.